Our Policy

Under Kuwait's Consumer Protection Law No. 39 of 2014, you can return, exchange, or get a refund for a product within 14 days of purchase if it is defective or damaged. The product must be in its original condition, and you need the original invoice. However, for health and safety reasons, some items, such as opened beauty products (including makeup), cannot be returned unless they are found to be defective or damaged upon receipt.

Send us an email at support@dalalid.com