We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@dalalid.com

Partial refunds are granted

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 15 days after delivery.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.

If you are approved, then your exchange will be processed.